Operator-first multi-tenancy
One control plane for many brands: provision, impersonate, watch live ops, assign plans, and read health.
AI calling for India clinics, SMBs & agencies
InuL Voice
Phone AI that finishes the job — not just the call.
Answer, qualify, book, update CRM, run outbound, and hand off to humans on the numbers you already have. We provision the workspace. Your team runs the agent.
- Operator-provisioned
- Bring your own telephony
- One metered invoice
- HubSpot · Zoho · Google Calendar
In production code — not a slide
Capabilities you can put on a phone line
0+Languages in the voice catalog, including Indic and code-mix.
0Telephony fabrics — Twilio, Vobiz, LiveKit — on numbers you already own.
0Portal roles so operators, admins, agents, and viewers stay in their lane.
0Invoice for model, minutes, and platform — not a stack of vendor bills.
Catalog and architecture facts. Not a claimed customer count.
Why InuL
Stop assembling a voice stack. Start operating phone work.
Voice API + glue
- Glue a voice API, a carrier, a CRM, and a spreadsheet
- Surprise bills from model + TTS + telco vendors
- One agent workspace — or a new login per client
- Outbound is a batch script with no QA trail
- English-only prompt hoping Indic callers cope
InuL Voice
- Phone operations: answer, book, update, campaign, hand off
- Bundled per-minute + monthly — one meter, one invoice
- True multi-tenant operator plane with health and impersonation
- Campaigns with windows, AMD, transcripts, and cost predictor
- Indic STT, Zoho IN, Vobiz, en-IN — designed in, not bolted on
Five pillars
Why operators choose InuL over a chatbot on a DID
Work finishes on the call
Answers from your docs, books Google Calendar, writes HubSpot or Zoho, then SMS/WhatsApp follow-up.
Provider flexibility
Swap Gemini, OpenAI, or OpenRouter and Twilio, Vobiz, or LiveKit without forking the tenant model.
Governance built in
RBAC, audit log, agent versions, simulator, prompt experiments, and PII redaction — before procurement asks.
India-shaped, globally deployable
Zoho IN, Vobiz, Sarvam Indic STT, en-IN defaults, and Aadhaar/PAN patterns — without a separate product.
Answers questions
RAG over your docs while the caller is still talking.
Books appointments
Google Calendar mid-call — no “I’ll send a link.”
Updates CRM
HubSpot, Zoho, webhooks, and custom tools on hangup.
Hands off to humans
Whisper brief plus summary when a person should take over.
Who it’s for
Built for teams that live on the phone
Agencies & multi-brand ops
A voice agent per client without a new vendor account each time. Isolation, plans, and live ops are the product.
India SMB & clinics
Missed calls, Hindi/Tamil/Hinglish, Zoho as the system of record, WhatsApp confirmations, calendar on the line.
Sales & qualification
Qualify, book the demo, and land the note in HubSpot or Zoho before the caller hangs up.
Support after hours
Contain FAQs from your knowledge base. Escalate with a whisper brief when a human should join.
Outbound & collections
CSV campaigns, calling windows, retries, AMD, voicemail drop, transcripts, and a cost estimate before you launch.
Regional wedge
India-ready without a fork
Zoho India DC, Vobiz telephony, Sarvam Indic speech, en-IN, and PII patterns for Aadhaar and PAN. Western voice APIs treat this as an afterthought. It is a default path here.
What it does
Outcomes callers and operators both feel
Grounded answers
Callers hear your docs — not a hallucinated script.
Upload files, crawl URLs, retrieve mid-call, and keep citations in the simulator and transcript.
In-call booking
From “when are you free?” to a calendar event.
Google Calendar availability and booking tools, plus in-app demo appointments for rehearsal.
CRM that actually updates
RevOps trusts the phone channel.
HubSpot and Zoho sync, signed webhooks, and custom HTTP tools on Gemini, LiveKit, and OpenAI Realtime.
Human when it matters
A safety net — not a dead end.
Transfer with a whisper brief and AI summary so your agent joins with context. Full SIP warm transfer is accepted design (PD.2), not the default path yet.
Languages callers actually use
Meet India and global lines in one knowledge base.
90+ BCP-47 tags, Sarvam Indic STT, code-mixing like Hinglish and Tanglish, language lock per call.
Campaigns you can audit
Outbound without a shadow dialer farm.
Import contacts, set windows and concurrency, detect voicemail, score QA, and see remaining cost before launch.
How it works
Live in four operator-led steps
- 01Book a demo
We create the tenant, map telephony, and assign a plan. There is no self-serve signup.
- 02Shape the agent
Prompt, knowledge, flows, CRM, calendar. Rehearse in the simulator before PSTN.
- 03Point your numbers
BYOT on Twilio, Vobiz, or LiveKit SIP. First-time go-live checklist is in the dashboard.
- 04Operate & improve
Live calls, QA rubrics, versions, experiments, analytics, one usage invoice.
Category
Not a developer kit. Not a contact-center rip-and-replace.
| Job to be done | Voice API kit | CCaaS seats | InuL |
|---|---|---|---|
| Finish work on the call | You assemble tools | Add-on bots | Docs, calendar, CRM, SMS |
| Many brands, one ops team | Duplicate accounts | Seats, not tenants | Operator multi-tenancy |
| Predictable TCO | Four invoices | Seat + AI SKU | Bundled minutes |
| Keep existing numbers | Maybe BYOC | Port or rip | Twilio / Vobiz / LiveKit |
| India + Zoho + Indic | DIY | Rare | Default path |
| Safe change | Prod is the test | Long CAB | Simulator + versions |
For engineeringVoice Agent OSConversation → Workflow → Actions → Providers
Four in-process runtimes — enough to see why InuL is a platform, not a single prompt. Architecture is frozen; we extend packs and adapters rather than rewrite.
- 01Conversation runtime
- 02Workflow runtime
- 03Action fabric
- 04Provider runtime
Developers
Build on the platform after we provision you
- REST API v1
- Signed webhooks
- Simulator
- Agent versioning
- Custom HTTP tools
- API docs
Integrations
Works with the stack you already pay for
Telephony
- LiveKit SIP
- Twilio
- Vobiz
- BYOT
AI providers
- Gemini Live
- OpenAI Realtime
- OpenRouter
Business systems
- HubSpot
- Zoho (IN DC)
- Google Calendar
- SMS
- Webhooks
Trust
Governance buyers can take to InfoSec
Role-based access
Superadmin, tenant admin, agent, and viewer — permission flags, not a shared password.
Audit log
Security- and business-critical mutations recorded, correlated, and redacted.
PII & consent hooks
Redaction for Aadhaar/PAN-class patterns; superadmin can still review raw when required.
Versioned agents
Snapshot and restore prompts before a change hits live traffic.
Tenant isolation
Workspaces, numbers, knowledge, and billing stay separate across brands.
Honest procurement
No SOC 2 or HIPAA BAA yet — we will not fake badges to win a regulated RFP.
Outcomes
What teams measure after go-live
Illustrative stories until live customer metrics are published. Not case studies.
“After-hours tickets stopped being a night shift. Callers get answers from our docs; we only take the hard handoffs.”
“Outbound that used to need three dialers now runs from one console — with AMD, transcripts, and a cost estimate before launch.”
“Multi-tenant was the unlock. We run client voice agents without spinning a new stack each time.”
India pricing
AI voice calling
Pay only for the minutes you use. Number rental is separate. Infrastructure sits inside the per-minute rate — not a third invoice.
India list
AI calling
₹5.80/min
+ ₹600/month per phone number we provision.
- Gemini Live, SIP, recording, and transcription included in the minute
- Infrastructure included in the minute
- No seat licenses
Start with ₹2,000
₹2,000min. to go live
Your first payment covers the first number and calling credit.
- 1 phone number — ₹600/month
- ₹1,400 calling credit
- ~241 AI calling minutes
- AI processing, recording, and transcription included
India quote
Numbers and minutes, priced separately
Number rental is ₹600/month each. Minutes are ₹5.80 — Gemini Live, SIP, recording, transcription, and infra are inside that rate. GST extra. Operator invoices; there is no self-serve wallet yet.
This month at that usage
₹3,500
₹600 numbers + ₹2,900 minutesMinimum to start
₹2,000
₹600 toward numbers, ₹1,400 calling credit (241 min)How we get paid: operator provisions you, collects the ₹2,000 prepaid in ₹ (GST extra), then invoices ₹600 per number each month plus ₹5.80 per billed minute. That ₹5.80 is a 50% markup on our ~₹3.85 all-in minute cost (~34% gross), not a 50% margin. BYOT skips number rental. Unpaid accounts can lose outbound once entitlement is on. USD seed is $0.058/min and $6 per DID for Stripe tenants (₹100 = $1). Minutes do not roll unless the invoice says so. No self-serve checkout.
FAQ
Before you buy
InuL is operator-provisioned. Book a demo; we create the tenant, map telephony, and assign a plan. Your team then configures the agent. There is no self-serve signup.
Put production voice agents on your phone lines
Book a demo and we provision the workspace — or log in if you already have one. No self-serve trial.
View documentation